GoBoult
User Agreement
Introduction
Dear User,
Thank you for choosing GoBoult (Exotic Mile Pvt Ltd) products and services. This User Agreement (“Agreement”) governs your use of the GoBoult companion application (“Amp App” or “App”), including features related to TWS earbuds connectivity, device management, account login, and related services.
Please read this Agreement carefully before registering, logging in, or using the App. By clicking “Accept,” registering an account, logging into the App, downloading, installing, or using the App, you agree to be bound by this Agreement.
If you do not agree with any part of this Agreement, please do not use the App.
To improve the user experience and provide better services, GoBoult may analyze limited usage and device-related information in accordance with applicable laws and our Privacy Policy.
1. Service Content
1.1 About the App
The GoBoult Amp App is a companion application designed for GoBoult TWS earbuds and related audio products. The App allows users to:
- Connect and manage supported GoBoult devices
- Configure device settings and preferences
- Access firmware updates and product-related features
- View product information and support content
1.2 Service Availability
The specific features and services provided by the App may change, be updated, suspended, or discontinued from time to time based on operational, technical, or legal requirements.
1.3 New Features and Updates
Any new features, updates, enhancements, or services introduced in the App shall also be governed by this Agreement unless otherwise stated.
1.4 Internet and Device Requirements
The App requires compatible mobile devices and internet connectivity. Users are responsible for all charges related to internet access, mobile data usage, and device compatibility.
2. Information We Collect
To provide login, authentication, and device-related services, the App may collect and process the following information:
2.1 Account Information
When you register or log into the App, we may collect mobile phone number and email address. This information is used solely for user registration, login and authentication, account security, and customer support and communication.
2.2 Device Information
To enable proper operation of connected GoBoult devices, we may collect:
- Device ID or device identifiers associated with your mobile device
- Information about connected GoBoult earbuds/devices
- App version and basic diagnostic information
This information is used to identify devices paired with the App, enable device connectivity and synchronization, improve product functionality and performance, and troubleshoot technical issues.
2.3 Limited Usage Analytics
The App may collect limited technical and usage analytics to improve stability, performance, and user experience. Such information does not include personal conversations, media files, or unrelated personal content from your device.
3. User Account and Usage Rules
3.1 Account Registration
Users may register and log into the App using their mobile phone number or email address. Users are responsible for providing accurate and complete information during registration.
3.2 Account Security
Users are responsible for maintaining the confidentiality and security of their account credentials. GoBoult shall not be liable for losses resulting from unauthorized access caused by user negligence. If you suspect unauthorized use of your account, you must immediately update your credentials and contact customer support.
3.3 Acceptable Use
Users agree not to:
- Use the App for unlawful or fraudulent activities
- Interfere with or disrupt the operation of the App
- Attempt unauthorized access to systems or accounts
- Reverse engineer, copy, or misuse the App or its services
- Upload or distribute harmful, abusive, defamatory, or illegal content
3.4 Suspension or Termination
GoBoult reserves the right to suspend or terminate access to the App if a user violates this Agreement or applicable laws.
4. Privacy and Data Protection
4.1 Data Usage
The information collected by the App is used only for authentication and account management, device pairing and management, service improvement and technical support, and security and fraud prevention.
4.2 Data Protection
GoBoult implements reasonable administrative, technical, and security measures to protect user information against unauthorized access, misuse, or disclosure.
4.3 Third-Party Services
The App may use third-party analytics or support services to improve functionality and stability. Such services may process limited technical information as required for service operation. Please refer to the GoBoult Privacy Policy for detailed information regarding data handling practices.
5. Intellectual Property Rights
5.1 Ownership
All rights, titles, and interests related to the App, including but not limited to logos, trademarks, designs, software, product content, images, and graphics are owned by GoBoult (Exotic Mile Pvt Ltd) or its licensors and are protected under applicable intellectual property laws.
5.2 Restrictions
Users may not copy, distribute, modify, reproduce, reverse engineer, or create derivative works from the App or its content without prior written permission from GoBoult.
6. Disclaimer of Warranties
6.1 Service Availability
The App and related services are provided on an “as is” and “as available” basis. GoBoult does not guarantee uninterrupted, error-free, or completely secure operation of the App.
6.2 Limitation of Liability
To the maximum extent permitted by law, GoBoult shall not be liable for indirect or consequential damages, data loss, service interruptions, device compatibility issues, or unauthorized account access resulting from user negligence.
7. Changes to this Agreement
GoBoult may update or modify this Agreement from time to time. Updated versions will be made available within the App or through other appropriate channels. Continued use of the App after changes become effective constitutes acceptance of the updated Agreement.
8. Contact Us
If you have any questions, concerns, or requests regarding this Agreement or your personal information, please contact:
GoBoult (Exotic Mile Pvt Ltd)
Customer Support / Data Protection Team
Email: support@boultaudio.com
Website: https://www.goboult.co.in/